Conditions de vente

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Prices :
 

The rates mentioned in the offer to stay are in full board. They also include services and the tourist fee and also provide free access to sports activities according to the hotel's technical fact sheet with the exception of motorized water sports, fishing, excursions and massages that are paid for.
If you wish, we can arrange your road transfer between Majunga city and the airport or the place where the boat embarks and vice versa at a cost of 15.00 euros for two people and per journey to and from.  
Regarding our payment terms, please note that your entire stay and return transfers will be required before your arrival at the White Lands Lodge.

Transfers :

Transfers from Majunga by boat or plane take place in the morning. The departure time will be communicated to you 48 hours before your arrival at the lodge.
We do not have fixed times for transfers. Departure times may vary depending on the tides and the state of the sea.
Air transfers from Tana are also made in the morning. Ivato is scheduled to take off around 8:00 a.m. For the return, the departure of the lodge is around 10:00. These schedules are likely to vary slightly and will be confirmed 48 hours before take-off.

Bagages:

In ase of an air transfer, baggage must not exceed 15 kilos per person and one carry-on bag 5 kg per person.
For boat transfers, the maximum weight is 20 kilos per person.

 

Payment terms:
The stay will only be confirmed by the lodge after receiving a non-refundable deposit of 20% of the total amount of the offer to stay. This amount must be paid by bank transfer within ten days of receiving the offer. After this time, the booking will no longer be valid.
The balance must be paid at least 20 days before customers arrive. The transfer fee is the responsibility of the client.
On site we accept Ariray cash or euro payments and VISA card only.

 
The White Lands Lodge will not be held responsible if weather or sea conditions do not allow access to or leave the Lodge.


Cancellation policy:
For cancellations received 30 days before arrival at the lodge, deposit will not be refunded.
Between 29 days and 15 days before arrival, a penalty of 50% of the total quote will be applied.
Less than 15 days before arrival, the cancellation penalty will be 100% of the total offer amount.

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